Legal stuff

This website has been created by The National Literacy Trust. We are committed to protecting the privacy of our website users.

The Data Protection Act 1998

Any information you provide, including your email address, is termed "personal data" under the Data Protection Act 1998. We will therefore follow the principles set out in that Act when we process your personal data. Any personal data that we obtain from you will be held on a secure website server.

Website disclaimer

The National Literacy Trust cannot be held responsible for information found on this website and you should seek further guidance and make independent enquiries before relying upon it.

The information included in this website has been compiled from a variety of sources and is subject to change without notice.

The National Literacy Trust makes no guarantee whatsoever regarding the completeness, accuracy, currency, adequacy, suitability or operation of the information on this website. The National Literacy Trust does not grant any warranty in respect of information carried on any website operated by a third party which may be accessed from this website. Additionally, The National Literacy Trust does not guarantee that the information on this or any third party website has been verified by The National Literacy Trust. All information contained on this website is provided on an "as is" basis.

The National Literacy Trust assumes no responsibility for information contained in this site and disclaims all liability arising from negligence or otherwise in respect of such information.

By using this website you assume the risk that the information on this website may be incomplete, inaccurate, out-of-date or may not meet your requirements.

Downloads and use of materials

Use of this website constitutes acceptance of the following terms and conditions. The National Literacy Trust reserves the right to seek any legal remedies for any violation of these terms and conditions. The information provided on this website is for general and educational purposes only. The National Literacy Trust accepts no responsibility or liability for the completeness, accuracy or reliability of any information contained on or downloaded from the website. You are advised to verify the accuracy of any information on the website before relying on it and any reliance you place on it is done at your own risk.

The National Literacy Trust is not responsible for content placed on the website by users. However, The National Literacy Trust reserves the right to block or remove any person deemed to use abusive or offensive language, or images, on the website.


This website and the materials on it are owned by The National Literacy Trust. Unless stated otherwise, the information and materials on this website may be printed and used for stated purposes only. Unless stated otherwise, you may electronically copy or print extracts of materials from this website and without alteration, addition or deletion, provided that the Words for Life logo (in the form in which it appears on the document) appears on all such information and materials and provided also that such information and materials are not used for profit. Any other use requires the express written permission of The National Literacy Trust. All rights reserved.

Restrictions on use

You may not access, use, download, copy, print, display, link, frame, store for subsequent use, transmit or distribute any information from this website except as expressly provided for in these terms and conditions. Original documents must not be stored on websites other than those associated with The National Literacy Trust; reference to The National Literacy Trust documents must be by hyperlink only.


The National Literacy Trust may at any time modify these terms and conditions. The new version will be posted on this website. Your continued use of the website constitutes your agreement to these terms and conditions.


Please note that clicking on hyperlinks within our website may result in your transferral to another website where data privacy practices may be different to that of The National Literacy Trust.

We are not responsible for, and have no control over, information that is submitted to or collected by these third parties.

Although every effort is made to ensure that we do not link to unsuitable or inaccurate information, we cannot be held accountable for the information accessed via links from this website.


Certain information about your session on our site is collected automatically. The National Literacy Trust runs Google Analytics which involves the use of a cookie that collects anonymous data traffic. This includes, but may not be limited to:

  • The internet domain or IP address from which you access our site
  • The type of browser or operating system used to access our site
  • Referrals from internet search engines
  • The pages visited
  • The documents downloaded
  • The time spent on our site

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